ATM/Self-service Availability Monitoring

OperationsBridge™ provides a thorough understanding of the current performance of ATMs/self-service devices, rigorous evaluation of any proposals for change, and decision-making based on advanced analytics. These capabilities give executives a strategic advantage when responding to and managing self-service networks.

Real-time Monitoring

Maximizes ATM/self-service availability through both Switch-based monitoring and agent-based monitoring.

Rule-based Fault Normalization

Advanced engine that collates information from various sources and normalizes the data into standard fault code format.

Dashboards

Business intelligence across all areas of the self-service environment. Easy access to alerts/faults via correlated views.

Threshold Alerts

Configured from customer specifc operational rules and alert templates.

Outage Tracking

Real-time ATM/self-service status of both normal and abnormal conditions. Drill-downs that identify the root cause of a problem and enable immediate response.

EMS Event Correlation

An additional information source to either corroborate with the existing Switch information or generate new custom faults.

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