Lower FLM Service Calls by 30% with Remote Management

ESQ's Remote Monitoring and Management (RMM) solution is a lightweight agent designed to facilitate status monitoring of Self Service Terminals (SST) in a multi-vendor environment.

Reduce service errors by up to 50%

Self-service diagnosis, delivering remote resolution, and streamlining operational procedures are pivotal features of OperationsBridge™ and result in service error reductions of 50% or higher.

Improve MTTR by 10-15%

Simplifying service delivery through service accountability, accurate dispatching, and maintenance service consolidation gives OperationsBridge™ customers MTTR improvements of 10-15%.

Switch Independent Monitoring

ESQ’s locally installed RMM agent reduces dependency on the switch and delivers remote command and control capability.

Remote Maintenance

Retrieve diagnostic logs, initiate power-fail restarts, and isolate and resolve routine problems or soft failures without expensive FLM site visits.

Real-time Visibility

Use the built-in web interface for diagnostics, triggering actions and monitoring transactions real-time.

XFS Monitoring with Multi-Vendor Support

Collect status information from all XFS based peripherals for diagnosis and troubleshooting.

Content Distribution for Screen Advertising

Securely deliver marketing messages and promotions in various multimedia file formats.

Request Datasheets

Fill out a contact form to download OperationsBridge™ datasheets and learn more about our platform.