Effective oversight of a POS network and POS devices can reduce or eliminate hardware, software and network errors that can create these problems. Additionally, transaction processing data gathered through proactive management can be turned into actionable business intelligence.
ESQ POS TRANSACTION ANALYZER provides real-time monitoring and analysis of all elements of the POS network. The IT operations staff can immediately see when and where a problem occurs and take corrective action before purchasers are affected. The business operations staff can monitor transactions per second, denial, reversal rates, stand-in transaction rates and interchange response times. Managers can make real-time adjustments to business rules/models, such as inventory control, to impact revenue and profits.
- Detailed transaction information — type, time and location– supports more precise demand forecasting and capacity planning, with direct benefit to operational and capital expenditures.
- Real-time information about problems—even before they have impacted customers—equip operators to act, without wasteful deployment of extra manpower and equipment.
- Live dashboards of data illuminate all Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs), and you can tailor views to fit the diverse needs of business and technology managers.
- Agents for multivendor environments gather transaction details, ensuring continuous, real-time management of transactions hosted on any computing platform.
POS TRANSACTION ANALYZER provides business and IT managers with a sophisticated yet easy-to-use way to achieve high levels of POS availability, for improved customer satisfaction, increased revenue and lower support and maintenance costs.