ESQ's solution provides superior visibility into both operational (availability, incidents) and business (transaction status, downtime) aspects of your device/ATM management.
OperationsBridge™ monitors network status, terminal state information, and availability event logs from the switch system, resulting in 7x24 monitoring of your fleet.
Predictive, policy based reporting of service outages enables proactive hardware and software fixes, resulting in increased availability for the end users.
Multiple events or alerts can be combined to trigger pre-defined, automated workflows as well as timely notifications for your fleet operators.
Policy-based proactive fault-identification reduces field service actions.
OperationsBridge™ supports creating thresholds to define acceptable operational rules and threshold alert templates to report in a specific format.