ESQ Business Services, and its subsidiary ESQ International (ESQi), is the leading provider of solutions that collect, analyze and display information and make recommendations related to electronic transactions performed at ATMs, POS and Self-Service Terminals (“SSTs”) that allow owners to quickly and easily resolve problems and improve operational efficiencies.   These products go beyond the simple device state and transaction monitoring functions of traditional products and provide sophisticated application-specific analytics that first identify problems and opportunities for improvement and then provide line-of-business managers with a recommended course of action to address these issues.

ESQ was founded in 1989 and originally developed software for managing mission-critical mainframe environments. Today, the company has grown to become a global solutions provider working with Fortune 1000 financial institutions and retailers worldwide.  ESQ is headquartered in California, USA and has regional offices in Mexico, India and the UK.

  Reduce Costs, Increase Revenues and Improve Customer Service – A Winning Combination

Whether your business involves ATMs or POS terminals, the inability to conduct transactions on a reliable basis has a significant negative impact on your bottom line.  ESQ solutions allow you to maximize terminal availability while minimizing the cost to service these devices.  Greater availability means increased revenues and improved customer satisfaction.  All of these factors lead to one common goal – a better bottom line profit for your business.

  Solutions That Work for Both Business Managers and IT Administrators

ESQ Solutions are designed to provide both business managers and IT administrators with the tools they need to be successful in their functions.  Business Managers will find the ESQ products to be powerful yet intuitive and easy to use to quickly obtain the information they need to improve business operations.  IT Administrators will find the ESQ products are sophisticated and reliable with the ability to drill down into the deepest level of device and network management.  By leveraging complex Business Intelligence (BI) analysis with comprehensive data collection, ESQ is able to meet all of the needs of both business managers and IT administrators without compromise.

  ESQ – A Full Service Provider

ESQ solutions are backed with a full range of services to ensure a successful installation each and every time.  ESQ provides the installation support and training necessary to make your staff productive from day one.  In addition, ESQ consulting services can assist with unique site-specific requirements such system integration and customization.